Privacy Policy

Effective Date: June 30

At Big Baluarte LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, make a purchase, or interact with us through email, phone, or SMS.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, company name.

Order Information: Products purchased, payment method (processed securely via third-party providers), and order history.

Usage Data: IP address, browser type, device information, pages visited, and interaction logs.

Communication Preferences: Opt-in status for transactional and promotional messages.

2. How We Use Your Information

We use your information to:

Process orders and fulfill deliveries

Respond to inquiries and provide customer support

Send transactional notifications (e.g., order confirmations, delivery updates)

Share promotional messages (if consent is given)

Improve our services, website experience, and internal operations

3. Text Messaging and A2P Compliance

If you opt in to receive text messages from Big Baluarte, you agree to:

Receive transactional or promotional SMS messages related to your purchases, account, or special offers.

Message frequency may vary.

Message and data rates may apply.

Text STOP at any time to opt-out, or HELP for assistance.

We comply with TCPA and A2P 10DLC requirements for SMS communications in the United States, including clear consent, opt-out mechanisms, and privacy protection.

4. How We Protect Your Information

We implement industry-standard security measures including:

SSL encryption on our website

Secure third-party payment gateways

Limited employee access to sensitive data

Regular review and updates to data protection practices

5. Sharing Your Information

We do not sell your personal data.
We may share your information only with:

Trusted third-party service providers (e.g., shipping companies, payment processors)

Legal authorities if required to comply with applicable laws or court orders

6. Your Rights

You may:

Request access to or deletion of your personal data

Update your contact or communication preferences

Opt out of marketing communications at any time

Disable cookies via browser settings

If you're a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA).

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices. We encourage you to review their policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” Your continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

[email protected]
26 Mossycup Rd, Taylors, SC 29687
+1 877-703-2099